Return / Refund / Exchange Policy

Return, Refund & Exchange Policy

Thank you for shopping with Trendy Custom Apparel. We strive to ensure your complete satisfaction with every purchase. Please read the policy below carefully, as it outlines our guidelines for returns, refunds, and exchanges.

Return Eligibility

• Personalized & Customized Items: We do not accept returns on any personalized, customized, or made-to-order products. This includes items with custom dates, names, vinyl color choices, or any other personalization.
• Digital Products: All digital products are final sale and non-refundable.
• Customized Clothing: Any clothing item that includes customization is considered final sale and non-refundable, as these items cannot be resold.
• Standard (Non-Customized) Clothing: Non-customized, standard clothing items may be returned within 30 days of delivery. Returns must be in original, unworn, unwashed condition with all tags attached.

Please note: All shipping and handling fees are non-refundable, even on eligible returns.

How to Initiate a Return (Standard Items Only)

1. Contact us within 30 days of receiving your order to request a return.
2. Once approved, ship the item back to the address provided in your return authorization.
3. After we receive and inspect the returned item, we will process your refund to the original payment method.
   

Refunds for eligible returns will be issued minus all shipping costs.

Refunds

Refunds are only issued for eligible standard (non-customized) items that meet the conditions above.

• If you receive a defective or incorrect item due to an error on our part, please contact us immediately. We will work with you to resolve the issue quickly, which may include a full refund, replacement, or exchange at no additional cost.
• If the item was customized incorrectly due to an error, you made when placing the order (e.g., wrong name, date, or spelling), the item is non-refundable.
• For issues related to shipping or delivery, please refer to our Shipping Policy.